- EUL Innovation Platform and WBT: A handbook with the best practice strategy for quality management within the EUL network and its services, namely Innovation platform and the WBT
- Report of customer Journey and CRM system requirements.
The main outcome of the project is a sustainable network organization, which disseminates the technical, marketing, operational quality, training and other information about the BSR ULs created during the project. The EUL Innovation Platform and the Report of customer Journey and CRM are created so, that they provide an open resource for further quality development and innovation and share the best practices for service concepts, facility improvement, and methodology recommendations from piloting activities.
BSUIN Project results